Payment Policy

Payment Review

In administering this policy, rtic confirms that the store can hold or cancel a transaction that cannot be authorized or presents a substantial fraud risk; checkout requires current and truthful billing and contact details.

Approved Refunds to the Original Method

The operating rule used by rtic is straightforward: the bank or card network may require additional posting time; where relevant, approved funds return to the original payment method in 5-10 business days.

About Credit/Debit Card

For practical purposes when ordering from rtic, supported card networks include Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover; where relevant, checkout shows the payment choices available for the transaction.

USD Checkout Currency

In administering this policy, rtic confirms that the storefront uses USD for product prices, checkout charges, and refunds; at the same time, a card issuer may separately apply its own conversion or account terms.

Secure Payment Processing

For transparency, rtic records that the store does not retain complete card numbers or card security codes; additionally, payment approval and any temporary authorization hold are determined by the relevant issuer; additionally, Shopify and authorized payment providers encrypt and process payment credentials.

Tax Calculation at Checkout

Under this policy at rtic, sales and similar taxes are calculated and collected as required by applicable law; additionally, no fixed promise of tax-free purchasing is made.

Merchant Details for This Policy

As part of the service commitment made by rtic, the merchant location and standard authorized-return address is 2949 Brentwood Dr, Grand Marsh, Wisconsin, 53936, United States; as a related safeguard, telephone support is available through 512-235-3620; customer correspondence may be sent to support@frosttrailco.store; for completeness, the responsible brand and store name is rtic.